Year: 2024

As part of our ongoing commitment to modernising Whiddon systems, please be advised that the phone system will be unavailable during a platform upgrade on Thursday 17/10/2024 from 9pm-9.30pm Australian Eastern Daylight Time / 8pm-8.30pm Australian Eastern Standard Time (Beaudesert Location).

During this time all external inbound and outbound calling will be unavailable for all Whiddon sites.

We apologise for any inconvenience caused.

Dear Families, Friends & Representatives,

Please be advised that we currently have a COVID-19 outbreak at Whiddon Moree with all areas in the facility impacted.

All visitors to RAT (Rapid Antigen Test) prior to entry and to wear a mask at all times when visiting the home.

Please note: If you are unwell or have any flu like symptoms, please do not visit the home.

The families of residents who have tested positive will be contacted directly by the team.

We thank everyone for their support and understanding while our staff manage the situation.

The Whiddon Team

Dear Families, Friends & Representatives,

Please be advised that we currently have a COVID-19 outbreak at Whiddon Moree with all areas in the facility impacted.

All visitors to RAT (Rapid Antigen Test) prior to entry and to wear a mask at all times when visiting the home.

Please note: If you are unwell or have any flu like symptoms, please do not visit the home.

The families of residents who have tested positive will be contacted directly by the team.

We thank everyone for their support and understanding while our staff manage the situation.

The Whiddon Team

Dear Families, Friends & Representatives,

COVID EXPOSURE RESOLVED:

Please be advised that our Covid Exposure at Whiddon Moree in our Perry James Wing is now resolved.  All visitors and staff are thanked for their support and assistance to prevent this spreading further.

Masks and RA testing are not required when visiting the home however, we ask you refrain from visiting if you are feeling unwell or showing any signs of cold and flu symptoms. The health of our residents and employees is our utmost priority.

WELCOME TO OUR NEW LEADERSHIP TEAM MEMBERS:

Next week we welcome Connie Mather, our new Residential Services Manager and San Erathnage our new Clinical Care Coordinator to Whiddon Moree.

We would like to invite all residents, families, friends, volunteers and staff to join us for a BBQ Lunch on Thursday 10 October at 12 Midday to meet Connie & San and to say Farewell and Thanks to Bhuwan Bhatt who returns to his role at Whiddon Easton Park, Glenfield.

To RSVP your attendance and indicate any specific dietary requirements please call the home and let our administration team know by Tuesday 8 October for catering purposes.

The Whiddon Team

Dear Families, Friends & Representatives,

Please be advised that we currently have a COVID-19 exposure at Whiddon Moree in our Perry James Wing with 1 staff member and 1 resident currently testing positive for COVID-19.

All visitors and staff are requested to wear surgical masks when inside the facility except and follow the direction and guidance of staff specifically when visiting Perry James Wing.

Please note, visiting may still occur however, we ask you refrain from visiting if you are feeling unwell or showing any signs of cold and flu symptoms. The health of our residents and employees is our utmost priority.

For now, the following precautions are still in place at our care home, including:

• • Rapid Antigen Tests (RATs) are required by all employees and visitors before entry.
  • Surgical masks are to be worn
  • Regular handwashing and use of hand sanitisers are strongly encouraged. Hand sanitizing stations are available throughout the care home.
  • Maintain appropriate social distancing whenever possible.
  • Visits should be conducted in resident rooms.

We thank everyone for their support and understanding while our staff manage the situation.

The Whiddon Team

Dear Friends, Families and Representatives of Residents,

While Whiddon encourages family members to take out Residents, it is imperative that our staff is notified when doing so.

Please let a relevant staff member know when you are taking out a resident.  This is for security plus the health and safety of the resident.

It is also mandatory for friends and family to sign the visitors book on arrival to the facility.  Please also make sure to sign out the resident in the book.

Thank you for your co-operation.
The Whiddon Team

Dear Easton Park Families,

We hope this message finds you well.

At Whiddon, we understand the importance of staying connected with your community and having the ability to access important specialist and medical appointments.

As a gentle reminder, we would like to highlight the guidance provided in our Resident Handbooks regarding medical appointments:

“Medical specialists of your choice may be consulted by referral from your visiting GP. You and/or your representative are responsible for your travel and care to and from any external appointments. If you require assistance with travel, please talk to reception.”

While we are always happy to assist with transport arrangements, it’s important to note that it may not always be possible to have staff available to provide transport and escort on every occasion.

We strive to do everything we can to accommodate transport requests for medical appointments. However, in rare instances where we are unable to arrange transport, we encourage families to consider the Accompanied Transport Service as a convenient and supportive option. Please find the Booking form for Accompanied Transport here.

It’s important to note that transport is a private service and there will be an associated fee.

If you would like more information or need assistance with transport arrangements, please don’t hesitate to contact the Registered Nurse (RN) on duty.

Thank you for your understanding and ongoing support.

– Whiddon Easton Park

Dear Easton Park Families,

We hope this message finds you well.

At Whiddon, we understand the importance of staying connected with your community and having the ability to access important specialist and medical appointments.

As a gentle reminder, we would like to highlight the guidance provided in our Resident Handbook regarding medical appointments:

“Medical specialists of your choice may be consulted by referral from your visiting GP. You and/or your representative are responsible for your travel and care to and from any external appointments. If you require assistance with travel, please talk to reception.”

While we are always happy to assist with transport arrangements, it’s important to note that it may not always be possible to have staff available to provide transport on every occasion.

As an alternative, we would like to inform you about our Accompanied Transport Service, provided by our Community Care Team. This service offers much more than just a ride; a qualified care worker will accompany your loved one, providing support throughout the journey. Please note, this is not a regular taxi service. The cost for Accompanied Transport includes both the care worker’s time and the kilometers traveled.

We understand that the cost of transport can vary depending on your situation, which is why Aged Care Transport services can be covered in multiple ways, including through a Home Care Package, the Commonwealth Home Support Program (CHSP), the NDIS, or by private payment.

We strive to do everything we can to accommodate transport requests for medical appointments. However, in rare instances where we are unable to arrange transport, we encourage families to consider the Accompanied Transport Service as a convenient and supportive option.

If you would like more information or need assistance with transport arrangements, please don’t hesitate to contact your Residential Services Manager or fill in the Accompanied Transport Referral Form.

Thank you for your understanding and ongoing support.

Dear Families, Friends & Representatives,

We are pleased to advise that the Covid Outbreak at Whiddon Easton Park Units has been declared over by the Public Health Unit.

Due to ongoing COVID-19 transmission in the community, families are encouraged to refrain from visiting their loved ones if they are feeling unwell to keep our residents and staff safe.

Thank you to our team who are supporting residents through this outbreak.

We appreciate your support and understanding during this period. We also welcome feedback from you about our Outbreak management.

The Whiddon Team