Year: 2025

Dear Residents, Families and Representatives,

Whiddon Redhead is implementing a significant upgrade to all its Wi Fi and work will commence Wednesday 15^th January 2024. The associated impact with this implementation includes the following:

From 9.30am to 12.30pm Wednesday 15/1/2024 there will be a complete IT Outage

• Residents will not have access to Wi Fi during this time. Residents are being notified on site.
• The main telephone number 02 4935 2100 will be diverted to our Emergency Mobile and will be answered and monitored by our Administration Team.
• From 12.30 there will be gradual restoration of services.

Thursday 16^th January 2025 – Friday 17^th January 2025

• Localised WAP will be replaced across site with small outages for 5-10 minutes.Regards,
  Whiddon

Dear Team Members, Families, Friends & Representatives,

Following consultation with the Public Health Unit, we are pleased to inform you that the outbreak in Whiddon Moree has been officially declared over.

As part of our outbreak management plan, the following precautions will remain in place for the next 7 days:

1. Team Members will continue wearing surgical masks.
2. Visitors will be required to complete a Rapid Antigen Test (RAT) before entry.

Thank you to all team members for their tireless efforts and dedication. Their commitment has been vital in ensuring the health and safety of our residents and community.

We will provide another update following the completion of this precautionary period.

The Whiddon Team

Dear Families, Friends & Representatives of Easton Park Units,

Please be advised that Whiddon Easton Park – EPU is currently dealing with a COVID exposure.

Please note:

• Visiting may still occur during this period, restricted to resident rooms.
• Visitors are required to follow our safety precautions including:
  • N95 mask to be applied prior to entering the care home.
  • Regular handwashing and use of hand sanitisers are strongly encouraged. Hand sanitising stations are available throughout the care home.
  • Maintain appropriate social distancing whenever possible. Visits should be conducted in resident rooms or on balconies.
• All visitors are encouraged to consider postponing any visits if they are unwell or experiencing any flu-like symptoms. The safety of our residents and team members is our number one priority.

We thank everyone for their support and understanding while our team manage this outbreak.

The Whiddon Team

Dear Whiddon Largs Team Members

On 14th and 15th January 2025 , Jessica Holland from the People and Culture team will be onsite to speak with staff about their experience of working at Whiddon Largs.

The discussion will involve being asked a number of set questions of which the responses will then be used to better understand what is working well and what could be improved to enhance both the work environment but also the home for our residents.

The process is confidential, and no one will be identified in the overall report.

If you are not rostered on this day and would like an opportunity to speak with her then you can let her know by sending an email to j.holland2@whiddon.com.au or alternatively pacbusinesspartners@whiddon.com.au to arrange an alternative time.

Sincerely,

The People & Culture Team

Dear Whiddon Temora – Greenstone Families, Friends, Representatives and Employees,

This Saturday, January 11th, our Greenstone Lodge home will be undergoing planned electrical work. 

The planned work will commence at approximately 8:30AM and conclude at approximately 4:30PM – during which time Essential Energy will provide a generator to ensure the comfort and safety of our residents is maintained.

Essential Energy will be replacing a high-voltage cable, which will result in brief power outages at the start and conclusion of the work (at apprximately 8:30AM and 4:30PM respectively). We anticipate the outages will last approximately 30 minutes each.

Our team will be on hand to minimise impact, monitor the situation and assist residents as needed.

We understand that this may cause some inconvenience, and we appreciate your understanding as we work to improve the safety and reliability of our electrical systems.

If you have any questions or concerns, please don’t hesitate to contact us.

Sincerely,

The Whiddon Temora Team

Dear Families, Friends & Representatives,

Following consultation with the Public Health Unit, we are pleased to inform you that the outbreak in Taylor House Straughen 2 and exposure in Christie 1 have been declared over.

As a precautionary measure, all visitors must continue to wear surgical masks due to cases in the community.

We thank everyone for their support and understanding whilst our team managed this latest Outbreak.

The Whiddon Team

Dear Team Members, Families, Friends & Representatives of Whiddon Moree,

Please be advised that we continue to experience a COVID-19 Outbreak in our Nan Crane Lodge. Our roster is also impacted with a significant number of team members currently testing positive for COVID-19 as well. We will be supporting our roster with Agency employees as well as requesting our own team members to work additional hours and shifts.

With that in mind we are now requesting ALL visitors and team members to complete a NEGATIVE RAT prior to entering the facility and to wear a mask as advised by staff.

Due to ongoing COVID-19 transmission in the community, families are encouraged to refrain from visiting their loved ones if they are feeling unwell to keep our residents and team members safe.

Thank you to our team who are supporting residents through this outbreak.

We appreciate your support and understanding during this period and will update you once this Outbreak is declared over.

The Whiddon Team

Dear Families, Friends & Representatives of Whiddon Moree,

Please be advised that there will be technical work carried out at Whiddon Moree during the following dates:

• Week of 13^th Jan – Commence pole footing works
• Week of 20^th Jan – Construction of Poles and CCTV
• Week of 20^th Jan – Removal of temporary solutions

Please take care when visiting the home.

The Whiddon Team

Dear Team Members, Families, Friends & Representatives of Whiddon Kelso,

Please be advised that Whiddon Kelso currently has 2 residents testing positive with COVID-19 in our Kingston wing.

We have commenced our COVID-19 outbreak management plan.

All visitors are encouraged to consider postponing any visits if they are unwell or experiencing any flu-like symptoms. The safety of our residents and team members is our number one priority.

We thank everyone for their support and understanding while our team manage this outbreak.

The Whiddon Team

Dear Families, Friends & Representatives of Taylor House,

Please be advised that Whiddon Taylor House currently has x 3 residents with confirmed COVID-19 cases:

• Straughen 2 Wing has two resident cases and is in ‘outbreak’ status
• Christie 1 Wing a single resident case and is in exposure status

Please note:

• Visiting may still occur during this period, restricted to resident rooms.
• Visitors are required to follow our safety precautions including:
  • RAT to be attended on entry and N95 mask to be applied prior to visiting Straughen 2
  • Regular handwashing and use of hand sanitisers are strongly encouraged. Hand sanitising stations are available throughout the care home.
  • Maintain appropriate social distancing whenever possible. Visits should be conducted in resident rooms or on balconies.
• All visitors are encouraged to consider postponing any visits if they are unwell or experiencing any flu-like symptoms. The safety of our residents and team members is our number one priority.

We thank everyone for their support and understanding while our team manage this outbreak.

The Whiddon Team