Author: Hansel Almeida

Dear Families, Friends & Representatives,

We would like to provide an update to all families regarding the Gastroenteritis outbreak at Whiddon Easton Park.  We have experienced more cases in the home. The families of residents who are directly affected have been notified.

To assist in controlling the outbreak, we strongly encourage you to delay your visit where possible to protect your own wellbeing and to avoid any further potential spread.  If you are unwell or experiencing symptoms, please refrain from visiting the home.

If it is necessary that you visit, please wash your hands thoroughly with soap and water before visiting and when leaving the home. If you have any questions, please contact the nurse in charge.

Further updates will be provided in due course, and we thank you for your understanding during this time.

Regards,
Whiddon

Dear Whiddon Easton Park Families, Friends and Representatives, 

We are holding information sessions on the new Strengthened Aged Care Quality Standards and would love for you to attend.  These sessions aim to provide valuable knowledge around the new Aged Care Act coming into action from the 1st of July.

The time, dates and locations for the sessions are as follows:

• Arthur Webb Court: L3 | 10th June | 1.30pm
• Taylor House: L2 Activities Area | 12th June | 1.30pm
• EPU: L2 Marge Naylor Dining | 10th June | 10.45am
• SDM: L1 Treloar Activity room | 12th June | 10.45 am

Please note – you are welcome to attend any session that suits you.  

We look forward to seeing you at a session.

Regards,
Whiddon

Dear Whiddon Bourke Residents, Families & Representatives,

Please find important information regarding a visit to Whiddon Bourke from the Aged Care Quality and Safety Commission here:

Whiddon Bourke ACQSC Audit

You can find information and instructions on how to leave feedback via the above link.

Regards,

The Whiddon Team

Dear Families,

An update on the flooding event occurring on the Mid-North Coast and Hunter region.

Conditions appear to be improving around our Largs home. The home remains fully operational.  The residents remain fine, and are in good spirits.

Our team is closely monitoring the situation and liaising with the SES.

If anything changes, we will update you immediately. While the phones are currently working, if you have trouble reaching the home, please call us on 1300 738 388 and we’ll pass on your message.

Thank you for your patience and support during this time.
-Whiddon

Dear Clients,

An update on the flooding event occurring on the Mid-North Coast.

For Wingham-based Clients: The rain is subsiding, and flood water levels are continuing to recede, but we will continue to monitor the weather and take any direction from the SES.

Service delivery will return to normal where it is safe to do so. Our Scheduling Team will contact you as required to inform you of any changes.

For Redhead, Hunter and Laurieton-based Clients, Whiddon will continue with our home care services as long as it is safe to do so. If anything changes, we will be in touch with you.

It’s important to continue to monitor:

• The Hazard Watch website for Wingham: link
• The Hazard Watch website for Laurieton: link and
• ABC News Radio for weather updates.

For urgent situations, call the SES at 132 500 or dial 000 in an emergency.

Take care, and we will keep you updated.

Thank you,
Whiddon

Dear Families,

An update on the flooding event in the Wingham area.

The rain is subsiding, and flood water levels are continuing to recede, but we will continue to monitor the weather and take any direction from the SES.

All residents and staff remain safe. The service remains fully operational. The home has power, water, and phone services, and is well-stocked with all provisions, including food and medication. However, mobile phone coverage will remain impacted.

If anything changes, we will update you immediately. While the phones are currently working, if you have trouble reaching the home, please call us on 1300 738 388 and we’ll pass on your message.

Thank you for your patience and ongoing support during this time.

• Whiddon

Dear Families, Friends & Representatives,

Following consultation with the Public Health Unit, we are pleased to inform you that the COVID-19 outbreak in Whiddon Easton Park – Sir David Martin has been officially declared over.

Masks and RA testing are no longer required when visiting the home, however we ask you to please refrain from visiting if you are feeling unwell or showing any signs of cold and flu symptoms. The health of our residents and employees is our utmost priority.

Kind Regards,
– Whiddon

Dear Families, Friends & Representatives,

We would like to provide an update to all families regarding a Gastroenteritis outbreak at Whiddon Easton Park.  We have experienced more cases in the home, now affecting floors L1 Mallam, L2B and level 3. Families of residents who are directly affected have been notified.

To assist in controlling the outbreak, we strongly encourage you to delay your visit where possible to protect your own wellbeing and to avoid any further potential spread.  If you are unwell or experiencing symptoms, please refrain from visiting the home.

If it is necessary that you visit, please wash your hands thoroughly with soap and water before visiting and when leaving the home. If you have any questions, please contact the nurse in charge.

Further updates will be provided in due course, and we thank you for your understanding during this time.

Regards,
Whiddon

Dear Home Care Clients,

We wish to inform you that there are currently flood warnings in place for certain areas of the Mid North Coast and Hunter regions in NSW.

The safety and wellbeing of our clients and employees is our priority and we are taking every effort to prepare for this weather situation.

We’re keeping a close eye on the conditions and following all guidance from the local SES.

In the very rare event that an evacuation is required, it is important you have a plan in place and know where you will go. We have created a Flood Preparation Checklist which you can view here.

In the event that you are unable to contact your Coordinator, you can call our team on 1300 738 388 and we will respond to your inquiry as soon as possible.

If you need urgent support, you can call the SES on 132 500 or in an emergency call 000. 

Please take care and stay safe,

The Whiddon Team

Dear Families, Friends and Representatives,

We wish to inform you that there are currently flood warnings in place for low-lying areas of Wingham. At this stage, our care home is not impacted.

The safety and wellbeing of our residents and employees is our priority and we are taking every effort to prepare for this weather situation.

We’re keeping a close eye on the conditions and following all guidance from the local SES. As a precaution, we are preparing food and essential supplies in case the situation extends.

In the very rare event that an evacuation is required, our teams are fully briefed on our Emergency Management Plans and will ensure that we keep you updated at every step of the way.

While we always welcome visitors at Whiddon, we encourage you to also prepare and stay safe, and to avoid travel to our home.

In the event that you are unable to contact your local Home, you can call our team on 1300 738 388 and we will respond to your inquiry as soon as possible.

Thank you for your attention to this important matter.

The Whiddon Team