Author: Hansel Almeida

Dear Families, Friends & Representatives,

Please be advised that we currently have confirmed positive Respiratory Syncytial Virus (RSV) cases in Whiddon Easton Park – EPU home.

To assist in controlling the outbreak, we strongly encourage you to delay your visit where possible to protect your own wellbeing and to avoid any further potential spread.

Surgical masks are to be worn by all visitors to the EPU Home.

Please note: If you are unwell or have any flu-like symptoms, we ask that you please do not visit the home.

The families of residents who have tested positive will be contacted directly by the team.

We appreciate your understanding and support. Our team is here to provide the best possible care for your loved ones and we are confident that we can manage this outbreak effectively.

– The Whiddon Team

Dear Families, Friends & Representatives,

Please be advised that we currently have confirmed positive Respiratory Syncytial Virus (RSV) cases in the Kingston Wing at our Kelso home.

N95 masks are to be worn by all visitors to the Kingston Wing.

Please note: If you are unwell or have any flu-like symptoms, we ask that you please do not visit the home.

The families of residents who have tested positive will be contacted directly by the team.

We appreciate your understanding and support. Our team is here to provide the best possible care for your loved ones and we are confident that we can manage this outbreak effectively.

– The Whiddon Team

Dear Families, Friends & Representatives,

Please be advised that we currently have an influenza outbreak in Treloar, Level 1, with 12 total cases and 3 recovered.

Group activities in communal areas will be on hold until the closure of the outbreak.

Visitors are still welcome, but please note that we kindly request N95 masks are worn at all times while inside the home.

If you are unwell or have any flu-like symptoms, please do not visit the home.  

We thank everyone for their support and commitment to resident and employee safety.

The Whiddon Team

Dear Families, Friends & Representatives,

Please be advised that we currently have 2 residents testing positive for Influenza A and Para-Influenza. Both residents are in isolation, and appropriate PPE protocols are in place.

Visitors are still welcome, but please note that we kindly request N95 masks are worn at all times while inside the home.

If you are unwell or have any flu-like symptoms, please do not visit the home.  

We thank everyone for their support and commitment to resident safety.

The Whiddon Team

Dear Families, Friends & Representatives,

Please be advised that we currently have a positive COVID-19 case at Whiddon Moree, affecting Nan Crane – Memory Support Home.

Visitors are still welcome, but please note that masks must be worn at all times while inside the home..

If you are unwell or have any flu like symptoms, please do not visit the home.  We also strongly encourage keeping up to date with vaccinations.

The family of the resident who has tested positive will be contacted directly by the team.

We thank everyone for their support and understanding while our team manage the situation.

The Whiddon Team

Dear Families, Friends & Representatives,

Following consultation with the Public Health Unit, we are pleased to inform you that the COVID-19 outbreak in Whiddon Easton Park – Taylor House has been officially declared over.

Due to COVID-19 exposure in the area, Surgical Masks are still required when visiting the home.

If you are feeling unwell or showing any signs of cold and flu symptoms, we ask you to please refrain from visiting the home. The health of our residents and employees is our utmost priority.

Kind Regards,
– Whiddon

Dear Families, Friends & Representatives, 

I hope you are all well. 

As you may have heard, Whiddon is collaborating on a research project to evaluate whether residents achieve better health outcomes if their medications are specifically prescribed, based on their individual genetics. Researchers study genes to understand why some people respond to a medication, while others do not, or why some people experience a side effect while others do not. We decided to join this study as we are committed to continuously improving the clinical care of our residents.

We discuss this with each resident and are contacting you as we have been alerted that you also need to provide consent if you agree to the resident you represent, joining the study. Participating residents have their cheek swabbed by one of our team to collect a sample that is sent for genetic testing, and an individual report with recommendations will go to the resident’s pharmacist and GP, who may use it to customise medication type and dose. Our aim is to minimise unwanted medication side effects and improve aged care residents’ quality of life.

Please follow the links below to find:

1. A Participant Information Sheet (PIS) (link here) which contains detailed information about the research project. This information is for you to keep.
2. A Participant Consent Form (PCF). (link here) If you agree to the resident you represent joining the study, this document needs to be filled in and signed. You may choose whichever option is most convenient for you to return it:

i. Sign electronically using Adobe Acrobat Reader (fill and sign tool) and then email back to e.wehbe@whiddon.com.au.

ii. Print, fill/sign and scan the document and then email it back to e.wehbe@whiddon.com.au.

iii. Print and sign, then bring the hard copy with you during your
next visit.

iv. Sign a printed copy available at our office when you come in.

v. Drop off a signed copy at the admin office during regular hours.

Thank you for your time and cooperation. 

Kind regards,
Alaya
Residential Services Manager

Dear Clients, 

We hope you are well. Please be aware that severe weather warnings are in place for the Northern and Mid North Coast regions of NSW. 

We will continue delivering Whiddon’s Home Care services while it is safe for our team members to travel. Should there be any changes to your service, we will contact you directly. 

• To stay up to date, we recommend: 

• Downloading and using the “Hazards Near Me” app 

• Listening to your local radio station 

• Checking the SES website for updates or calling 132 500 for assistance 

Remember, in an emergency, call 000. 

Please stay safe, and we will update you if there are any further changes. 

Thank you, 

The Whiddon Team 

Dear Team, 

Please be prepared for severe weather affecting the Northern and Mid North Coast regions of NSW over the coming days. 

To stay updated with official advice from emergency services, we recommend: 

• Downloading and using the “Hazards Near Me” app 

• Listening to your local radio station 

• Checking the SES website for updates or calling 132 500 for assistance 

• In an emergency, call 000 

At this stage, all services for clients will continue while it is safe to do so. Please plan your travel routes carefully and prioritise your safety during these weather events. 

Thank you, team. Stay safe, and we will keep you updated should anything change. 

The Whiddon Team 

Dear Families, Friends & Representatives of Taylor House,

Please be advised that Whiddon Taylor House is currently experiencing a COVID-19 outbreak in Straughen 2

Please note:

• Visiting may still occur during this period, restricted to resident rooms.
• Visitors are required to follow our safety precautions including:
  • RAT to be attended on entry and N95 mask to be applied upon entering the home
  • Regular handwashing and use of hand sanitisers are strongly encouraged. Hand sanitising stations are available throughout the care home.
  • Maintain appropriate social distancing whenever possible. Visits should be conducted in resident rooms or on balconies.
• All visitors are encouraged to consider postponing any visits if they are unwell or experiencing any flu-like symptoms. The safety of our residents and team members is our number one priority.

We thank everyone for their support and understanding while our team manage this outbreak.

The Whiddon Team