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Important Information for Whiddon Maclean Families, Friends and Representatives – 180326

Dear Whiddon Maclean Families, Friends and Representatives,

We are advising Whiddon Maclean is currently affected by a Power Outage.

Rest assured that we are working to expedite any repairs, and we hope that the connection will be restored shortly.

We will update you as soon as we have further details. Thank you for your patience.

The Whiddon Team

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Important Notice for Moree Families & Representatives – 180326

Dear Families and Representatives,

Please be advised that all residents are due to receive their annual influenza (Fluvax) vaccination.

To proceed, we require consent from the resident’s responsible person.

You can provide consent by either:

  • Phoning Reception on (02) 6752 9200, Monday to Friday between 8:30am – 4:00pm, or
  • Emailing l.paul@whiddon.com.au

Thank you for your ongoing support in keeping our residents safe and well.

Regards,
Whiddon

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Important information for Whiddon Easton Park EPU Families – 130326

Dear Families, Friends & Representatives,

Our Whiddon Easton Park EPU Mallam Wing will soon be undergoing a full changeover of the glass in all windows, including the bedrooms and all living areas.

The project will begin on Wednesday 18th March at approximately 7.30am and is expected to take around two weeks to complete.

Please be reassured that any impact on your loved ones will be minimal, with their safety our priority at all times.

If you have any questions or concerns while the work is underway, please don’t hesitate to speak with the registered team member on duty.

Kind regards,
The Whiddon Team

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Clinical Manager – Week 2 Hands on Stage – 090326

Dear Team,

We’re now moving into the hands-on stage of our transition. This week:

  • Care Plan Activity: Selected RNs will begin entering Care Plans into Clinical Manager.
  • Systems in Parallel: Both AutumnCare and Clinical Manager will run side-by-side to ensure accuracy and consistency.
  • Onsite Support: Robynne from the quality team will be on hand throughout the week to provide guidance and answer questions.

This is a crucial phase, and your dedication will help us stay on track. Thank you to everyone for your focus and teamwork.

Regards,
Whiddon Kelso

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Exciting News: We’re Moving to a New Clinical System

Dear Residents, Families, and Carers,

We are pleased to inform you that we are transitioning to a new clinical documentation system called Clinical Manager.

This change will bring several important benefits, including:

  • Simpler and clearer clinical documentation, which will help our staff spend more time focusing on care.
  • Improved communication within our team, ensuring care is informed, consistent, and responsive.
  • Mobile point-of-care documentation, allowing our staff to record care in real time using a secure mobile app.
  • Updates sent to the person responsible (via email or SMS), including non-urgent information, where appropriate. Please note – the updates are sent from a system. If you have any enquiries, please contact your RSM.

Please be assured that in the case of any emergency, we will always call you directly.

We are committed to delivering the highest standard of care, and this new system is an important step in continuing to improve how we support you and your loved ones.

If you have any questions about this change, please don’t hesitate to contact us.

Kind Regards,
The Whiddon Kelso Team

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Transition to Telstra Health – Clinical Manager – Kelso

Dear Team,

This week marks the first big step in our transition to Clinical Manager. Here’s what you can expect:

  • Training: Selected RNs will complete a 3-hour online CarePlan training session to prepare for CarePlan updates starting next week.
  • Data Migration: Resident Demographic data will be migrated into Telstra Health . Selected RNs will be spending the next 2 weeks to get all information in the Clinical Manager system.

Your cooperation and focus this week are key to getting us off to a strong start. Thank you for your continued support as we move forward.

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Whiddon Easton Park – Sir David Martin – Car Park Open

Dear Families, Friends & Representatives,

We are pleased to advise the planned works have now been completed and the underground car park at Sir David Martin Home is open.

Thank you for your patience and understanding, as we appreciate the significant impact to available parking spaces during this time.

Kind regards,
The Whiddon Team

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Important Health Update for Whiddon Kelso Families, Friends and Representatives 23 02 2026

Dear Whiddon Kelso Families, Friends & Representatives,

We would like to advise that Whiddon Kelso is currently monitoring a potential Gastroenteritis outbreak, with a small number of residents and employees showing symptoms.

While this is yet to be confirmed by pathology, we have already commenced outbreak precautions and processes as a proactive measure, and have notified the Public Health Unit accordingly.

Visitors are still welcome at Whiddon Kelso. We do ask, however, that all visitors remain hypervigilant with personal hygiene while on site and upon leaving – including thorough handwashing and the use of hand sanitiser provided.

We will continue to monitor the situation closely and provide further updates as they come to hand. Thank you for your understanding and support during this time.

– Whiddon

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Whiddon AIN and RN Visa Support Survey

Whiddon is reviewing workforce needs across our regional sites.
We’re gathering interest from current Whiddon AINs & RNs only who may be open to relocating to another regional site if visa sponsorship becomes available.

Completing the survey does not guarantee sponsorship – it’s for planning purposes only.

👉 Complete the survey by clicking this link

Please refrain from sharing this survey with anyone outside Whiddon. This opportunity is only for current Whiddon employees

Regards,
Whiddon

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Important Update for Whiddon Mudgee Employees, Families & Representatives – Phone & Internet Outage -19 02 2026

Dear Whiddon Mudgee Employees, Families, Friends & Representatives,

Please be advised that the phone system and internet is currently unavailable at Whiddon Mudgee.

All direct numbers to our residents will be unavailable. We are working hard towards rectifying the situation.

For any urgent calls, please be advised that our phone has been diverted to an alternate number and will be answered as soon as possible.

We will advise when the systems are back up and running.

Thank you for your understanding.

The Whiddon Team