Category: Uncategorized

Dear Whiddon Kelso Families, Friends & Representatives,

We would like to advise that Whiddon Kelso is currently monitoring a potential Gastroenteritis outbreak, with a small number of residents and employees showing symptoms.

While this is yet to be confirmed by pathology, we have already commenced outbreak precautions and processes as a proactive measure, and have notified the Public Health Unit accordingly.

Visitors are still welcome at Whiddon Kelso. We do ask, however, that all visitors remain hypervigilant with personal hygiene while on site and upon leaving – including thorough handwashing and the use of hand sanitiser provided.

We will continue to monitor the situation closely and provide further updates as they come to hand. Thank you for your understanding and support during this time.

– Whiddon

Whiddon is reviewing workforce needs across our regional sites.
We’re gathering interest from current Whiddon AINs & RNs only who may be open to relocating to another regional site if visa sponsorship becomes available.

Completing the survey does not guarantee sponsorship – it’s for planning purposes only.

👉 Complete the survey by clicking this link

Please refrain from sharing this survey with anyone outside Whiddon. This opportunity is only for current Whiddon employees

Regards,
Whiddon

Dear Whiddon Mudgee Employees, Families, Friends & Representatives,

Please be advised that the phone system and internet is currently unavailable at Whiddon Mudgee.

All direct numbers to our residents will be unavailable. We are working hard towards rectifying the situation.

For any urgent calls, please be advised that our phone has been diverted to an alternate number and will be answered as soon as possible.

We will advise when the systems are back up and running.

Thank you for your understanding.

The Whiddon Team

Dear residents, families, and carers,

Next week, our Whiddon home will officially begin using the new Clinical Manager system. This is an exciting milestone that will help us deliver care in a more consistent and efficient way.

You may see employees using the system on tablets or computers, but please be assured that your care will continue as usual. The new system is designed to help our team look after you even better.

Thank you for your patience and support as we move to this new way of working.

Note – Please do not reply to this message, as the inbox is not monitored. If you have any questions, please contact your local team. 

– Whiddon

Dear Team,

This is the week we’ve been working towards! From Monday, 16th – Thursday 19th February, we will officially be going live with Telstra Health – Clinical Manager.

Whiddon team members and Telstra Health representatives will be available all week to provide assistance as you begin using the new system in daily practice.

Thank you for your dedication, training, and teamwork in preparing for this moment. We’re confident this change will support even better care for our residents.

Dear Families, Friends & Representatives,

We wish to advise that improvement works will be taking place in the Sir David Martin basement carpark on Monday 16 February 2026 at 6am. This includes detailed cleaning, removal of existing bird deterrents and installation of new bird netting. The works will take around seven business days.

Impact:
The entire basement carpark will be closed and not accessible during this period.

What you need to do:
Please use alternative parking around the Glenfield facility until the works are complete.

Thank you for your patience and understanding. We’ll contact you once the project has concluded.

Kind regards,
The Whiddon Team

Dear Families, Friends & Representatives,

We are pleased to inform you that the COVID-19 outbreak in Whiddon Maclean has been officially declared over.

If you are feeling unwell or showing any signs of cold and flu symptoms, we ask you to please refrain from visiting the home. The health of our residents and employees is our utmost priority.

Thank you to all who assisted in the management of the outbreak and to our residents and families for their patience and understanding.

Kind Regards,

– Whiddon

Dear Team,

This week is all about building skills and confidence in the new system:

• Care Plans: Work continues for selected RNs.
• Training:
  • Tuesday, 10th Feb 2026: RN Training
  • Wednesday, 11th Feb 2026: EN Training • Care Keeper Training • Incident Management
  • Thursday, 12th Feb 2026: Care Keeper Training
  • Friday, 13th Feb 2026: Care Keeper Training • Incident Management
• Support: Telstra Health representatives and Whiddon team members will be available during the week for support.

WE NEED YOU! We’re inviting Change Champions to help with the rollout of Clinical Manager and Care Keeper. Interested in helping? Reach out to your RSM or view the posters around your home. As a thank you for time and support, we have some incentives in store!

We’re moving closer to go-live! Thank you for your continued effort and commitment as we build our readiness.

Dear Families, Friends & Representatives,

Please be advised that the phone system is currently unavailable at Whiddon Belmont. 

All direct numbers to our residents will be unavailable. We are working hard towards rectifying the situation. 

For any urgent calls, please contact 0417 994 520.

We will advise when the systems are back up and running.

Thank you for your understanding.

The Whiddon Team

Dear Families, Friends & Representatives,

Please be advised that we are currently experiencing an Influenza A outbreak at our care home.

To ensure the safety and wellbeing of all residents, we respectfully request that all visitors and family members adhere to the facility’s recommendation to wear a mask while inside the premises. This precaution is essential in helping to prevent cross-transmission.

If you are unwell or have any flu-like symptoms, please do not visit the home.  

We thank everyone for their support and commitment to resident and employee safety.

– The Whiddon Team