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Important Information for Whiddon Kelso Families, Friends & Representatives 06.08.2024

Dear Families, Friends & Representatives,

Please be advised that we are currently in Outbreak Management after five residents tested positive to COVID in the Kingston Wing.

Please note, visiting may still occur however, we ask you refrain from visiting if you are feeling unwell or showing any signs of cold and flu symptoms. The health of our residents and employees is our utmost priority.

For now, the following precautions are still in place at our care home, including:

    • Rapid Antigen Tests (RATs) are strongly encouraged by all employees and visitors prior to entry.
    • N95 Masks and Full PPE are to be worn
    • Regular handwashing and use of hand sanitisers are strongly encouraged. Hand sanitizing stations are available throughout the care home.
    • Maintain appropriate social distancing whenever possible.
    • Visits should be conducted in resident rooms.

We thank everyone for their support and understanding while our staff manage this outbreak.

The Whiddon Team

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Important Information for Whiddon Easton Park Units (EPU) Families, Friends & Representatives 05.08.2024

Dear Families, Friends & Representatives,

Following consultation with the Public Health Unit, we are advising that our Easton Park Units (EPU) home is now in a COVID-19 outbreak due to positive cases with three residents on Level 2.

Please note, visiting may still occur however, we ask you refrain from visiting if you are feeling unwell or showing any signs of cold and flu symptoms. The health of our residents and employees is our utmost priority.

For now, the following precautions are still in place at our care home, including:

    • Rapid Antigen Tests (RATs) are strongly encouraged by all employees and visitors prior to entry.
    • N95 Masks and Full PPE are to be worn
    • Regular handwashing and use of hand sanitisers are strongly encouraged. Hand sanitizing stations are available throughout the care home.
    • Maintain appropriate social distancing whenever possible.
    • Visits should be conducted in resident rooms.

We thank everyone for their support and understanding while our staff manage this outbreak.

The Whiddon Team

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Important Information for Whiddon Narrabri – Jessie Hunt, Families & Representatives 2.08.2024

Dear Families, Friends & Representatives,

We are pleased to advise nil further positive cases for residents, positive cases residents are currently stable, with two staff members confirmed positive.

Visitation rules remain the same. RAT testing is strongly encouraged and PPE requirements are in place. Visitations are encouraged inside the resident’s room.

Families are encouraged to refrain from visiting their loved ones if they are feeling unwell.

Thank you to our team who are supporting residents through this outbreak.

We appreciate your support and understanding during this period. Further updates will be provided if there are any changes.

The Whiddon Team

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Important Information for Whiddon Narrabri – Jessie Hunt, Families & Representatives 31.07.2024

Dear Families, Friends & Representatives,

Following consultation with the Public Health Unit, we are advising that our Jessie Hunt home is now in a COVID-19 outbreak due to positive cases with three residents.

Please note, visiting may still occur however, we ask you refrain from visiting if you are feeling unwell or showing any signs of cold and flu symptoms. The health of our residents and employees is our utmost priority.

For now, the following precautions are still in place at our care home, including:

    • Rapid Antigen Tests (RATs) are strongly encouraged by all employees and visitors prior to entry.
    • N95 Masks and Full PPE are to be worn
    • Regular handwashing and use of hand sanitisers are strongly encouraged. Hand sanitizing stations are available throughout the care home.
    • Maintain appropriate social distancing whenever possible.
    • Visits should be conducted in resident rooms.

We thank everyone for their support and understanding while our staff manage this outbreak.

The Whiddon Team

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Important Information for Whiddon Maclean Residents, Families & Representatives 29.7.2024

Dear Families, Friends & Representatives,

Following consultation with the Public Health Unit, we are pleased to inform you that our Outbreak of COVID-19 is now over.

As a precautionary measure, all visitors must continue to complete a full screening before entering the home, including Rapid Antigen Testing and Mask-wearing. Both of which will be provided upon entry.

We thank everyone for their support and understanding whilst our staff managed this latest Outbreak.

The Whiddon Team

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Important Information for Whiddon Kyogle Residents, Families & Representatives 26.7.2024

Dear Families, Friends & Representatives,

Following consultation with the Public Health Unit, we are pleased to inform you that our Outbreak of COVID-19 is now over.

As a precautionary measure, all visitors must continue to complete a full screening before entering the home, including Rapid Antigen Testing and Mask-wearing. Both of which will be provided upon entry.

We thank everyone for their support and understanding whilst our staff managed this latest Outbreak.

The Whiddon Team

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Important update for Whiddon Narrabri Jessie Hunt and Robert Young Family, Friends and Representatives 25.07.2024

Dear Families, Friends & Representatives,

We are seeing an increase in positive COVID-19 cases among our visitors to both our Jessie Hunt and Robert Young homes and are aware of increasing respiratory illnesses within the community.

Please note, visiting may still occur however, we ask you refrain from visiting if you are feeling unwell or showing any signs of cold and flu symptoms. The health of our residents and employees is our utmost priority.

For now, the following precautions are still in place at our care home, including:

    • Rapid Antigen Tests (RATs) are encouraged by all employees and visitors before entry.
    • Masks are to be worn (provided).
    • Regular handwashing and use of hand sanitisers are strongly encouraged. Hand sanitizing stations are available throughout the care home.
    • Maintain appropriate social distancing whenever possible.

We thank everyone for their support.

The Whiddon Team

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Update for Community Care | We’re moving to AlayaCare

Dear Valued Clients and family members,

From 1st August 2024, we are moving to a new client management and rostering system called AlayaCare. There will be no significant changes for our clients or the ongoing care you receive from Whiddon. Our Home Care Package clients will notice that our Monthly Statements will have a new look and feel when we move to the new system.

 This will be a significant period of change for Whiddon’s community care staff as they get used to our new system. Over the longer term, we believe AlayaCare will offer many positive changes for our team and improve your experience with us too.

We thank you in advance for your patience and understanding as our team adjusts to the new system.

If you have any questions or concerns, please don’t hesitate to reach out to your Coordinator or to our Customer Liaison Team on 1300 738 388, or hello@Whiddon.com.au

Kind Regards,
Whiddon

 

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Important update for Whiddon Belmont Family, Friends and Representatives 22.07.2024

Dear Families, Friends and Representatives,

We are pleased to inform you that the COVID19 outbreak at our Belmont site has been declared over as of today.

Please note:

  • You are still required to wear a surgical mask when visiting.
  • Please refrain from visiting if you have cold or flu symptoms.
  • You may be asked to attend a Rapid Antigen Test if you appear unwell when you arrive to visit.
  • Please attend regular hand hygiene when onsite.

We thank you for your patience and understanding during this prolonged outbreak

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Important Information for Whiddon Maclean Families, Friends & Representatives 22.07.2024

Dear Families, Friends & Representatives,

Please note, we have had two residents test positive to COVID-19. Please note, visiting may still occur however, we ask you refrain from visiting if you are feeling unwell or showing any signs of cold and flu symptoms. The health of our residents and employees is our utmost priority.

For now, the following precautions are in place at our care home, including:

    • Rapid Antigen Tests (RATs) are required by all employees and visitors before entry.
    • N95 Masks are to be worn (provided).
    • Regular handwashing and use of hand sanitisers are strongly encouraged. Hand sanitizing stations are available throughout the care home.
    • Maintain appropriate social distancing whenever possible.
    • Visits should be conducted in resident rooms or on balconies.

We thank everyone for their support and understanding while our staff manage this outbreak.

The Whiddon Team