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Telstra Health – Beaudesert Go Live – Employees – 051126

Dear Team,

This is the week we’ve been working towards! From Monday, 9th November, we will officially be going live with Telstra Health – Clinical Manager.

Whiddon team members and Telstra Health representatives will be available all week to provide assistance as you begin using the new system in daily practice.

Thank you for your dedication, training, and teamwork in preparing for this moment. We’re confident this change will support even better care for our residents.

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Telstra Health Resident Update – Whiddon Beaudesert – 051126

Dear Residents, Families, and Carers,

Next week, Whiddon Beaudesert will officially begin using the new Clinical Manager system. This is an exciting milestone that will help us deliver care in a more consistent and efficient way.

You may see team members using the system on mobile phones, tablets or computers, but please be assured that your care will continue as usual. The new system is designed to help our team look after you even better.

Thank you for your patience and support as we move to this new way of working. If you have any questions, please contact your local team.

Note – Please do not reply to this message, as the inbox is not monitored. If you have any questions, please contact your RSM.

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Important Information for Whiddon Kyogle Families and Representatives | COVID-19 Outbreak – 03 11 2026

Dear Families, Friends & Representatives,

Please be advised that we are currently experiencing a COVID-19 outbreak at our Whiddon Kyogle care home.

We respectfully request that all visitors complete a R.A.T prior to entering the home and wear a P2 mask during their visit.

If you are unwell or have any flu-like symptoms, we strongly encourage you to delay your visit. Visitation will be limited to the family members’ room or outside and not in common areas.

We thank everyone for their support and commitment to resident and employee safety.

– The Whiddon Team

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TEST URL FOR ENTERPRISE AGREEMENT INFORMATION PACK 30 10 2026

THIS TEST LINK IS COMMON TO ALL RECIPIENTS BUT EACH RECIPIENT RECEIVED THEIR OWN URL TO GET HERE.

NOTE. THIS IS ON THE COMMS SITE, BUT THE URL CAN BE TO OUR MAIN WEBSITE (OR ANY URL).

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Important Information for Whiddon Wee Waa Families and Representatives | Influenza Outbreak – 271026

Dear Families, Friends & Representatives,

Please be advised that we are currently experiencing an Influenza outbreak at our care home, with both residents and team members affected by the virus.

To assist minimising the impact of the outbreak, please ensure you are not infectious or spent time with people who have been experiencing flu-like symptoms, as the virus is highly prevalent in the Wee Waa community.
If you are unwell then please postpone your visit and we ask families to limit the number of visits and number of visitors in your group.

We are happy to work with you if you are symptomatic and still wish to visit – please call the facility first to ensure staff can facilitate a safe visit with your loved one.

We are working closely with our GP’s and the Public Health Unit and continue to monitor the situation.
Thank you for your patience, support and commitment to resident and employee safety.

– The Whiddon Team

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Important information for Whiddon Laurieton families, friends and representatives – 261026

Dear Families and Friends,

We wish to advise that Whiddon Laurieton is currently experiencing an outbreak of Influenza A.

To help protect our residents, employees and visitors and reduce the spread of infection, all visitors are required to wear an N95 face mask while in the home. If you are visiting a sick relative, full PPE is required.

Masks are available at the facility for visitors to use.

We also kindly ask that you do not visit if you are feeling unwell or experiencing any cold or flu-like symptoms, including cough, sore throat, runny nose, fever, body aches or fatigue.

We appreciate your understanding and cooperation as we work to keep our residents and employees safe and well.

Thank you for your support.

Whiddon Laurieton

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Update regarding COVID-19 for Whiddon Easton Park – EPU – 221026

Dear Families, Friends & Representatives,

We are pleased to inform you that the COVID-19 outbreak in Whiddon Easton Park – EPU has been officially declared over.

If you are feeling unwell or showing any signs of cold and flu symptoms, we ask you to please refrain from visiting the home. The health of our residents and employees is our utmost priority.

Thank you to all who assisted in the management of the outbreak and to our residents and families for their patience and understanding.

Kind Regards,

– Whiddon

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Telstra Health Clinical Manager – Beaudesert Week 2 Hands on Stage

Dear Team,

We’re now moving into the hands-on stage of our transition. Next week:

  • Care Plan Activity: Selected RNs will begin entering Care Plans into Clinical Manager.
  • Systems in Parallel: Both AutumnCare and Clinical Manager will run side-by-side to ensure accuracy and consistency.
  • Onsite Support: Robynne from the quality team will be on hand to provide guidance and answer questions.

This is a crucial phase, and your dedication will help us stay on track. Thank you to everyone for your focus and teamwork.

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Important Information regarding Gastroenteritis and CAB Meeting for Whiddon Largs Families, Friends & Representatives 21 20 2026

Dear Whiddon Largs families, friends and representatives,

Summary

  • We currently have cases of gastroenteritis impacting the home
  • The CAB Meeting scheduled for tomorrow (22/10) will be postponed until further notice

We are advising that we currently have confirmed positive cases of gastroenteritis (Gastro) at our Home. Our care team is closely monitoring and supporting the residents.

To help keep everyone safe, all employees and visitors are required to wear masks while on site at all times, until further notice.

As part of the monitoring, our team are reviewing the continuation of group activities, and revised wellbeing & lifestyle activities will continue.

We kindly ask everyone to continue being mindful of infection control practices, including good hand hygiene and the correct use of masks.

If you are unwell in any way, including any flu-like symptoms, please do not visit the home.  

As a result, we have decided to postpone tomorrow’s scheduled Consumer Advisory Body (CAB) Meeting and we will look at reschedule as soon as the outbreak is over.

Thank you for your understanding and ongoing support during this time. Our team remains fully committed to providing the utmost care, comfort, and support to your loved ones.

If you have any questions or concerns, please don’t hesitate to reach out.

Whiddon Largs

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Important Information for Whiddon Kelso Families and Representatives | COVID-19 Outbreak – 14 10 2026

Dear Families, Friends & Representatives,

Please be advised that we are currently experiencing an COVID-19 outbreak at our care home, with 8 residents across three wings, testing positive for the virus.

To ensure the safety and wellbeing of all residents, we have enacted our Infection Management and Outbreak Management Plans.

We respectfully request that all visitors and family members adhere to the facility’s recommendation to wear a mask while inside the premises. This precaution is essential in helping to prevent transmission.

If you are unwell or have any flu-like symptoms, we strongly encourage you to delay your visit.  

We thank everyone for their support and commitment to resident and employee safety.

– The Whiddon Team