Specialist Dementia Care Services

At Whiddon, we understand that every journey with dementia is different, just as each individual is unique. That’s why we take a warm, person-centred approach to our relationship based care – one that’s grounded in empathy, dignity, and connection.

Understanding Dementia Care at Whiddon

Whether you’re seeking support at home, in one of our aged care homes, or through respite care, our specialist dementia services are designed to support individuals and their families at every stage.

Our care model is informed by current best practice, experience, and compassion – ensuring that people living with dementia feel valued, supported, and safe, while family and carers feel informed and empowered. Culturally appropriate and safe care for our First Nations People and our multicultural Australian society is very important to us.

Why Families Trust Whiddon for Dementia Care

Specialist Trained Carers icons
Specialist-trained Carers

Our care workers receive specialist dementia training and ongoing support to deliver compassionate, informed care based on our internally developed dementia care framework.

Supportive environments

Our dementia care units are designed to feel calm, safe and homely – helping reduce anxiety and enhance comfort.

Support for families

We work closely with families to ensure everyone feels informed, respected, and supported especially in our regional and rural locations.

Personalised care plans

We tailor our care for each individual—covering routines, preferences, clinical needs and wellbeing. We support identity, relationships, safety, security, independence, purpose, growth and joy. For First Nations people with dementia, our care plans are culturally appropriate and safe.

Creative, purposeful programs

We offer meaningful activities that support identity, memory and connection, including group programs and one-on-one engagement. We are always mindful of First Nations peoples’ cultural needs and experiences.

Access to allied health specialists

Our care teams collaborate with allied health professionals such as occupational therapists, GPs and physiotherapists and Aboriginal Community Controlled Health Services (ACCHS)

Our Dementia Care Services

How To Get Started

1

Speak with our team

Talk to our friendly dementia care specialists to understand the options available.

2

Explore your options

We’ll help you find the right service – whether it’s at home, in respite, or in a residential setting.

3

Visit a Whiddon location

Book a tour and meet our team to see if it’s the right fit for you and your loved one.

4

Understand your funding

We’ll guide you through eligibility for government-funded services or private care options.

5

Tailor your care plan

Together, we’ll build a personalised care plan based on the individual’s needs, preferences and goals.

6

Begin care with confidence

We’ll support you every step of the way, ensuring a smooth and welcoming start to your journey with us.

Resources for Families & Carers

resident posing with care worker

Caring for someone living with dementia can be rewarding – and challenging. That’s why we’re here to support not just the person receiving care, but their family and community as well.

Our free Dementia Care Guide for Family Caregivers offers practical advice, emotional support, and clear steps to help you navigate the journey ahead.

Download the Guide

Is Dementia Care available in my area?

All our Whiddon Homes welcome persons living with Dementia, with some homes containing specialised Memory Support Units (MSU) available across New South Wales and South East Queensland.

Other Dementia Care Support Resources

In addition to the care we provide, there are many trusted organisations in Australia offering support and guidance for people living with dementia and their families:

  1. Dementia Australia: Helpline, educational material, support services and community programs. Phone 1800 699 799 (for support, clinical advice, and more when changed behaviours impact care).
  2. My Aged Care: Government-funded aged and dementia care services
  3. Carer Gateway: Practical and emotional support for carers
  4. National Dementia Helpline: 24/7 support line on 1800 100 500 for people living with dementia, families and professionals. Peer support available.
  5. Australian Indigenous HealthInfoNet: A centralised online source of resources and information for Aboriginal and Torres Strait Islander communities, including dementia-related information.

Dementia Care FAQs

  • How do I know if my loved one needs dementia specific care?
  • What types of dementia care does Whiddon offer?
  • What makes Whiddon’s approach to dementia care different?
  • Can I access care if I don’t have a government package?

Take the Next Step in Dementia Care with Whiddon