Date: 18 June 2021

Please find links to COVID-19 hotspot locations below. 

For New South Wales hotspots click hereFor Queensland hotspots click here.

Please note the following NSW Health advice that applies to our care homes in Hornsby and Easton Park due to the current  COVID-19 situation in the Sydney region:

•All staff and visitors must wear a surgical mask
•Only two visitors are permitted each day
•Visits should take place in the resident’s room

•Residents are discouraged from leaving the facility to attend large gatherings in Greater Sydney
•Residents must wear a surgical mask if they are leaving the care home

As we are endeavouring to protect your vulnerable loved ones, we do encourage you to have the relevant COVID-19 vaccine as determined by the Department of Health. It is an important way that we can protect everyone in our family.

Please note that we will continue to update this page. Please check back in regularly and ensure that you review the latest advice from government authorities.

Visitation requirements at Whiddon care homes:

Visitation is permitted to our care homes with pre-bookings (please ensure that no other restrictions apply at the time by checking the updates below). Please ensure that you have not been to any locations identified as COVID-19 hotspots and venues (see the links above to any locations of concern) and that you follow our guidelines when visiting:

• Please do not visit if you have travelled from overseas in the past 14 days, or to any listed COVID-19 hotspots
• Please do not visit if you have been in contact with someone confirmed to have COVID-19
• Practice hand hygiene when you enter or leave the care home
• Please do not visit if you are unwell or have been in contact with someone unwell
• Adhere to physical distancing guidelines of 1.5m from all residents (including loved ones) and employees
• Where there is a large group of visitors and social distancing cannot be maintained in the resident’s room, we ask that you catch up with your loved one in a common area.

NEW update 25 June

Please note, based on NSW Health advice, anyone who lives or regularly works in the Randwick, Woollarah, City of Sydney or Waverley LGA’s (local government areas) must not visit a residential aged care home in NSW unless providing essential caring functions and approved by Management.

Click here to see a new message for Easton Park and Hornsby families.

Update 22 June

Please note that if you have been to any close, casual or monitor for symptoms locations in the last 14 days, please do not visit our care homes.

The Chief Health Officer has advised that visitors and staff at Whiddon Easton Park and Whiddon Hornsby must wear a mask. In addition, visitors to these care homes are limited to two person per day and visits should take place in the resident’s room. See note at the top of this page for further advice.

Update 18 June

Please find an update for Whiddon Easton Park and Whiddon Hornsby families here.

Update 17 June

Please note that NSW Health has released new close and casual contact locations in the Sydney region. Please ensure that you check these locations before you visit. Visitors must not enter the facility at all if they:

•have been to any close or casual contact locations in NSW in the last 14 days
•have been to any close or casual contact locations in Queensland in the last 14 days
•have been in Victorian places of high concern in the last 14 days
•have been in Greater Melbourne in the previous 14 days
•have COVID-19 symptoms – fever (37. 5°C or higher) or symptoms of COVID-19
•are a close contact of a person with confirmed COVID-19 and are within their self-isolation period
•live in a household with a person who is currently self-isolating
•are waiting for a COVID-19 test result

Update 9 June

Please find an important update for Whiddon Moree families HERE.

Update 26 May

Please note that as the current COVID-19 situation in Melbourne continues to evolve:

Visitors must not enter our care homes at all if they:

•have been in Greater Melbourne or the City of Greater Bendigo in the previous 14 days
•have been to any close or casual contact locations in NSW or New Zealand
•have COVID-19 symptoms – fever (37. 5°C or higher) or symptoms of COVID-19
•are a close contact of a person with confirmed COVID-19 and are within their self-isolation period
•live in a household with a person who is currently self-isolating
•are waiting for a COVID-19 test result

Update 26 May: Flu vaccine requirement in NSW

As advised earlier this month, NSW Health have provided a directive that from 1 June to 30 September 2021, all visitors and staff entering a residential aged care facility in NSW are required to provide evidence that they received a dose of the 2021 influenza vaccination.

This means that if you visit a Whiddon care home from 1 June until 30 September, you will be required to bring evidence of your 2021 influenza vaccination to the care home. There are some exemptions to this which are outlined in the influenza vaccine medical contraindication form.

Whiddon vaccination record cards

Like last year, we will provide you with your own Whiddon vaccination record card that is signed by one of our team members, confirming they have sighted your relevant documentation. This will alleviate the need to show your documentation on each visit, making this more convenient for you. Please note that a copy of the evidence of your vaccination may be kept for administrative purposes to validate compliance with the government requirements.

This year’s vaccination record card also includes the date when a 2nd Covid-19 vaccine may have been administered. This is not a mandatory requirement, but as we are endeavouring to protect your vulnerable loved ones, we do encourage you to consider having the relevant Covid vaccine as determined by the Department of Health.

The Whiddon vaccination record card is valid 12 months from the date of your vaccination, and you will need to show this card on subsequent visits to the care home. Having this card will mean that you will not have to bring the evidence of your vaccine with you each time you visit, you will only need to bring the card with you. It folds to a business sized card so it is easy to take with you.

We encourage you to speak with the Care Manager if you have any questions.

Update Tuesday 25 May

Please note that visitors must not enter residential aged care facilities for now if they:

  • have been in the Whittlesea Local Government Area in the previous 14 days
  • have been to any close or casual contact locations in NSW, or New Zealand
  • have been in places of high concern in Greater Melbourne in the last 14 days
  • have COVID-19 symptoms – fever (37. 5°C or higher) or symptoms of COVID-19
  • are a close contact of a person with confirmed COVID-19 and are within their self-isolation period
  • live in a household with a person who is currently self-isolating
  • are waiting for a COVID-19 test result

Update Tuesday 18 May

We’re pleased to share that NSW Health has advised the restrictions to visitors coming into residential aged care homes within the Greater Sydney area, including metropolitan Sydney, Nepean Blue Mountains, Central Coast and Wollongong have been removed.

As a reminder to all visitors, please postpone your visits into any of our Whiddon care homes if you:

  • have been to any close or casual contact locations in NSW or interstate places of high concern
  • have COVID-19 symptoms – fever (37. 5°C or higher) or symptoms of COVID-19
  • are a close contact of a person with confirmed COVID-19 and are within their self-isolation period
  • live in a household with a person who is currently self-isolating
  • are waiting for a COVID-19 test result

Please remember to make a booking before visiting and to ensure you check in by scanning the QR code available in reception areas. This is still mandatory for all visitors.

Update Monday 10 May

Please find an update for Whiddon NSW families HERE (except Hornsby, Easton Park and Moree).
Please find an update for Whiddon Easton Park families HERE.
Please find an update for Whiddon Moree families HERE.
Please find an update for Whiddon Hornsby families HERE.

Update Friday 7 May

Please find an update for Whiddon NSW families HERE. (except Hornsby and Easton Park).
Please find an update for Whiddon Easton Park families HERE.
Please find an update for Whiddon Hornsby families HERE.

Update Thursday 6 May

NSW Health has advised that for residential aged care homes within the Greater Sydney area, including metropolitan Sydney, Nepean Blue Mountains, Central Coast and Wollongong, the following rules apply until further notice:

  • A maximum of 2 visitors may be permitted per resident, per day
  • All visitors must wear a surgical mask
  • Visits should take place outdoors where possible.

Visitors must not enter the facility at all if they:

  • have been to any close or casual contact locations in NSW or Interstate places of high concern
  • have COVID-19 symptoms – fever (37. 5°C or higher) or symptoms of COVID-19
  • are a close contact of a person with confirmed COVID-19 and are within their self-isolation period
  • live in a household with a person who is currently self-isolating
  • are waiting for a COVID-19 test result

Update Wednesday 5 May

NSW Health issued a public health alert today about a new COVID-19 case in a person who resides in Sydney’s eastern suburbs. They have identified a number of venues that this person has visited while potentially infectious.

We ask that you to stay up to date with NSW Health news and updates as this situation unfolds and check for any venues of concern that you may have visited and follow the appropriate advice.

It is important that we continue to ensure safe COVID-19 practices such as good hand hygiene, social distancing and not visiting when you are unwell or have been to any venues of concern. This is a timely reminder that we all must stay vigilant so we can help keep everyone safe.

Update Sunday 25 April

Please note that following advice received today from NSW Health and Queensland Health, anyone who has been to Perth or the Peel region in Western Australia since 17 April 2021 will not be permitted to visit our care homes in NSW or QLD for now.

Update Thursday 22 April

Please find an update on the flu vaccine for Whiddon Beaudesert Star families HERE.

Update Thursday 22 April

We are strongly encouraging visitors to have their flu vaccine once again this year. It has now been mandated in Queensland that any visitor to an aged care home in Queensland must have had an annual flu vaccine to enter a care home after 30 May 2021 (some exemptions apply – please note this was changed from 3 May to 30 May). For information on having the flu vaccine, talk to your GP.

Update – Saturday 27 March 2021

NSW care homes – Please note that visitors who have been in Brisbane City or the Moreton Bay Council area or to any Queensland contact tracing locations since 20 March are not permitted to visit any of our care homes for now.

QLD care home – Please note that visitors who have been in Brisbane City or the Moreton Bay Council area may be required to wear a mask when visiting. Visitors who have been to any Queensland contact tracing locations are not permitted to visit our home for now.

Update 15 March 2021

Please note that anyone who has been to Greater Brisbane (includes Brisbane City, Ipswich, Logan, Moreton Bay and Redland) since 11 March 2021 will not be able to visit our care homes for now.

Update 22 February 2021

Please note that the Older Persons Advocacy Network are offering a free webinar on Tuesday 23 February to learn more about the process of giving informed consent for a COVID-19 vaccination and facilitating supported decision-making. View HERE for more information.

Update 17 February 2021

Please note the additional NSW Health directive that those who have arrived from New Zealand since 15 February will be excluded from visiting our care homes for now.

Update 15 February 2021

Please find an update for Whiddon Easton Park families here.
Please find an update for Whiddon Hornsby families here.
Please find an update for all other Whiddon families here.

Please also note that visitors who have returned from Victoria since 13 February will not be permitted to visit our care homes for now.

Update 12 February 2021

Please note that Melbourne Airport Holiday Inn from 27 January 2021 to 9 February 2021 has been added as a location to the Interstate areas of concern. Please check the list of COVID-19 areas of concern before visiting our care homes. For New South Wales click here. For Queensland click here.

Update 9 February 2021

Please note the updated new locations in NSW on the close and casual contact lists since 2 February 2021. Those who have been to these areas are not permitted to visit any of our care homes for now.

Update 4 February 2021

Please note the updated current areas of concern below. Those who have been to the following areas are not permitted to visit any of our care homes for now. All staff and visitors must continue to wear a surgical mask inside our care homes in New South Wales. Areas of concern:

Update 2 February 2021

Please note the updated current areas of concern below. Those who have been to the following areas are not permitted to visit any of our care homes for now. All staff and visitors must continue to wear a surgical mask inside our care homes in New South Wales. Areas of concern:

Update 27 January 2021

Update for Whiddon families in NSW on areas of increased testing

Please note the current areas of increased testing in NSW. Those who have been to the following areas are not permitted to visit our care homes for now.

  • Cumberland City Council local government area, 
  • Suburbs in the Canterbury Local Government Area – Ashbury, Belfield, Campsie, Canterbury, Clemton Park, Croydon Park, Earlwood and Hurlstone Park
  • The suburb of Rooty Hill
  • Suburbs in the Mount Druitt area – Bidwell, Blackett, Doonside, Dharruk, Emerton, Hebersham, Lethbridge Park, Minchinbury, Mount Druitt, Shalvey, Tregear, Whalan and Wilmot.

In addition, any person who has been to any contact tracing locations of interest in New Zealand since 14 January 2021 is not permitted to visit.

Important information on Coronavirus (COVID-19)

At Whiddon, we are committed to ensuring our residents, volunteers, families, team members and visitors live, work and visit an environment that is safe and places their interest first.

COVID-19 is a new strain of coronavirus that has not previously been identified in humans and scientists are still learning about how it is spread, its severity and other characteristics of the virus.

As a family member or visitor, it is important that you check the latest advice being issued by government authorities before you plan to visit an aged care home. These can be found at the following web sites:

www.health.gov.au/health-topics/novel-coronavirus-2019-ncov
www.health.nsw.gov.au/Infectious/alerts/Pages/coronavirus-faqs.aspx

We ask that you help us to keep our residents, families, employees and visitors safe by taking steps such as regularly washing your hands, avoiding close contact with anyone with cold or flu-like symptoms and not visiting any aged care home if you are unwell.